Our

Consulting & Coaching for

the Hospitality & Tourism Industry

by Mary K. Schneider

We are comitted to our two homes KENYA and GERMANY, but also to the rest of the world alike. With our offices in Diani Beach we are at the very hot spot of Kenyan tourism and one of the most beautiful places in the world with many resorts, hotels, guest houses, restaurants and also other businesses who benefit and often even depend on tourism and local visitors and customers. But sadly the Kenyan tourism industry and also the Kenyan economy in general has suffered tremendously the past years due to a decreasing amount of tourists and 

"willing to spend" local customers.

IT IS OUR MISSION

TO   CHANGE THAT!

 

HOW DO WE ACCOMPLISH THAT MISSION AND HOW WILL WE HELP YOU?

Mary has the perfect background and expertice to assist you with our specialized

Consulting & Coaching services for the hospitality and tourism industry. She holds a college degree in Hotel Management, specialized in Food and Beverage. In various positions with resorts, hotels and in the catering business she has gathered a vast working experience and she fascinates people with visionary new approaches, excellent communication skills, outstanding customer service skills all the way to the success oriented management skills of customer service, reception, restaurant, kitchen and bar and any other sections in your industry.

 

And here is what we will do for you:

  • Individual Management & Leadnership Coaching (by Mary & Frank Schneider)
  • In-house Training of your staff in all areas of your business (by Mary & Frank)
  • New marketing approaches and the according implementation (by Frank)
  • Improvement of your general services and customer service from reception to restaurant and kitchen and more. (by Mary)
  • Creative & Innovative Cuisine - New Ideas For The Kitchen (by Mary)
  • Effiency & Effectiveness Consulting & Training (by Mary & Frank)
  • Improvement of your Corporate Identity and market presence (by Frank)
  • Increasing attractiveness to tourists and local customers with innovative and active PR work

Just arrange a personal meeting with us and we will develop an individual

consulting & coaching plan for you!


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